Director of Client Services

Caroline Ballaine

With a resume that includes client-side marketing, account management, strategic planning, research management, marketing planning and more, Caroline is the Swiss Army knife of advertising professionals. And as the leader of account management at DNA, she puts this varied experience to good use: Caroline is a strong strategic thinker, an effective advocate for clients and consumers alike, and a perpetually straight shooter. She is also the busy mom of two teenagers, which is arguably the ultimate test of her management skills.